Privacy Policy

Last update: 24 March 2026

1. Owner details

The website is owned and published by:

SylView
Sylwia Ziólkowska
Address: Borgmestervangen 31, 3. 7
2200 København, Denmark
CVR: 44530473
Phone: +45 52809902
Email: [email protected]

We are the data controller for the personal data collected on https://sylview.art.
We only collect the minimum information necessary and do not use analytics or tracking cookies.

2. Information We Collect

  • When you make a purchase (WooCommerce): We collect your name, billing and shipping address, email address, phone number, and order details. Payment information is processed securely by Stripe. We never store your full card details.
  • When you sign up for our newsletter: We collect only your email address.
  • Automatically collected data: When you visit our site, our servers and security services (Cloudflare) may collect your IP address, browser type, and device information. This is used only for security and to keep the website running properly.

We do not collect any other personal data. There are no data analytics and no social media integrations on this site.

3. Legal Basis and How We Use Your Data

We process your personal data based on the following legal grounds and for these purposes:

  • Performance of a contract (GDPR Art. 6(1)(b)): Processing orders, deliveries, and sending order confirmations and updates.
  • Consent (GDPR Art. 6(1)(a)): Sending our newsletter (you can withdraw consent at any time).

4. Sharing Your Data

We share your data only with the following trusted service providers:

  • Stripe – for secure payment processing
  • Cloudflare – for website security and performance
  • Google Workspace – for newsletter communication
  • Flux hosting provider – for technical operation of the site

These providers are contractually obligated to protect your data and may only use it for the purposes we specify. We do not sell your personal data to any third parties.

5. Data Retention

  • Order data is retained in accordance with Danish law (Danish Bookkeeping Act), which requires storage for 5 years from the end of the financial year to which the records relate.
  • Newsletter email addresses are kept until you unsubscribe.

6. Your Rights (GDPR)

You have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to its processing
  • Withdraw your consent at any time (e.g., unsubscribe from the newsletter)
  • Request data portability

To exercise any of these rights, please contact us at [email protected].

You also have the right to lodge a complaint with the Danish Data Protection Authority (Datatilsynet) if you believe we are processing your data unlawfully.

7. International Transfers

Some of our service providers (Stripe, Cloudflare, and Google Workspace, Flux) are located outside the EEA. They provide appropriate safeguards through Standard Contractual Clauses and other security measures.

8. Cookie Policy

This website uses only strictly necessary cookies. These cookies are essential for the site to function securely and properly. Because they are strictly necessary, we do not ask for your consent to use them.

Types of Cookies We Use

We use the following categories of strictly necessary cookies:

  • Payment processing and fraud prevention cookies (provided by Stripe). These allow you to complete secure payments and help prevent fraudulent transactions.
  • Security and bot protection cookies (provided by Cloudflare). These protect the website from malicious traffic and ensure only real visitors can access the site.
  • Web hosting / load balancing cookies (provided by Flux). These ensure the website loads quickly and reliably by directing traffic to the correct server.

These cookies do not track your browsing behaviour for marketing, analytics, or advertising purposes.

Managing Cookies

You can block or delete cookies via your browser settings at any time. However, if you block these essential cookies, some features of the site (particularly checkout) may not work correctly.

Third-Party Services

Stripe – Secure payments: https://stripe.com/legal/cookies-policy
Cloudflare – Security & performance: https://www.cloudflare.com/cookie-policy
Google Cloud – Newsletter: https://cloud.google.com/terms/cloud-privacy-notice
Flux – Web hosting: https://runonflux.com/privacy-policy

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “last update” date.